Disaster Preparation Resources
Please do not wait for an emergency to prepare. Have a plan ready for your entire family so if a strong weather event occurs, you will be able to protect your life and property. Water Conservation & 2010 Hurricane Preparation Guide (pdf) For updates on disasters, you can visit the Volusia/Flagler Public Information Network. UC Outage Reporting System The UC has an automatic response system in times of extensive outages. Customers who call (386) 424-1366 will hear a recorded message that gives known outages at the time. If you hear your area listed, there is no need to leave a phone number or message. If you don't hear the area you are calling about, leave your phone number or message. If we have a current phone number on file, your name and address will appear on our screen and we can see where the problem is so there is no need to leave a message. Update your phone number via your WebConnect account or by calling customer service at (386) 424-1361. If a massive hurricane hits, we know your power is out and there is no need to leave messages. Residents are encouraged to monitor all local radio stations for county-wide information. Radio stations may include WSBB 1230 AM and 1640 AM, WNDB 1150 AM, 93.1 FM, 95.7 FM, and 103.3 FM. Many television stations will likely have coverage of local storm events. TV stations may include PBS 15 and Bright House Channel 99. |
Disaster Preparation Resources Volusia County Department of Emergency Management (386) 423-3395 National Oceanic and Atmospheric Administration
Important Numbers & Websites For all emergencies, call 911. Police: (386) 424-2000 Fire & hazard planning: (386) 424-2162 Sheriff: (386) 423-3352 UCNSB: (386) 427-1361 Emergency Electric: (386) 427-1366 Emergency Water/Wasterwater: (386) 427-1368 NSB Public Works: (386) 424-2212 Volusia County Public Works: (386) 943-7889 NSB Citizen Information Hotlines: (386) 424-2113, (386) 424-2114 Volusia County Citizen Information Hotline: 1-866-345-0345 |
To prepare our community for weather emergencies is part of our responsibility at the Utilities Commission. Here you will find some helpful information on disaster preparedness.